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Cookie Policy
Our site at the domain name https://www.mundipharmapro.com/en-au/ (hereinafter: “Site”), email messages, and other interactive applications may use cookies and other technologies, such as web beacons in emails, to collect information about your visits to our Site, your interactions with our emails, and your device information so we can provide a more personalised experience and improve our products, services and communications.
A cookie is a small text file sent to your browser when you visit a website. It may be either a "persistent" cookie or a "session" cookie. A "persistent" cookie is stored in your browser until it expires or until you delete the cookies stored in your browser. A "session" cookie expires when you leave the site or close your browser.
A cookie cannot store or send back any information to us that you have not specifically and voluntarily provided while on our Sites, or that is not among the information mentioned above that is contained in every user’s browser (e.g., domain name, browser type). Cookies do not contain personally identifiable information; however, once you choose to furnish a Site with personally identifiable information, this information may be linked to the data stored in the cookie. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Cookies Used & How We Use Them
Cookies perform various tasks, such as letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of our website. Cookies may be stored on your device, if they are essential to the operation of a website. These cookies are called "strictly necessary" cookies.
Cookies that are not "strictly necessary" include "performance" cookies which perform services such as authentication, status, personalisation, security, and the like. These cookies require your permission for use.
Please note that all cookies on our site are first party cookies.
| Cookie name | Duration | Cookie type | Category | Description |
| _pk_id.<appID>.<domainHash> | 12 Months (or) 30 minutes for anonymous | First Party | Strictly Necessary Cookies | Used to recognize visitors and hold their various properties. |
| _pk_ses.<appID>.<domainHash> | 30 Minutes | First Party | Strictly Necessary Cookies | Shows the visitor’s active session. If the cookie doesn’t exist, it means that the session ended more than 30 minutes ago and was counted in the _pk_id cookie. |
| ppms_privacy_<appID> | 12 Months | First Party | Strictly Necessary Cookies | Stores the visitor’s consent to data collection and usage. |
| ppms_privacy_bar_<appID> | The session ends (Fixed idle time or after a browser is closed) | First Party | Performance | Stores information that the visitor has closed the consent reminder. |
| stg_traffic_source_priority | 30 minutes | First Party | Performance | Stores the type of traffic source from which the visitor came to the site. |
| stg_last_interaction | 365 days | First Party | Performance | Indicates whether the last visitor’s session is still running or a new session has started. |
| stg_returning_visitor | 365 days | First Party | Performance | Indicates whether the visitor has been to the site before – is the visitor a returning visitor. |
| stg_fired__<conditionID> | The session ends (Fixed idle time or after a browser is closed) | First Party | Performance | Indicates whether the tag and trigger combination was fired during the current visitor session. This cookie can be set multiple times with different condition IDs. |
| stg_utm_campaign | The session ends (Fixed idle time or after a browser is closed) | First Party | Performance | Stores the name of the campaign that directed the visitor to our site. |
| stg_pk_campaign | The session ends (Fixed idle time or after a browser is closed) | First Party | Performance | Stores the name of the campaign that directed the visitor to our site. |
| stg_externalReferrer | The session ends (Fixed idle time or after a browser is closed) | First Party | Performance | Stores the URL of the site that referred the visitor to our site. |
| _stg_optout | 365 days | First Party | Performance | Helps to turn off all tracking tags on our site. |
| _pk_cvar.<appID>.<domainHash> (deprecated) | 30 minutes after the visitor’s last event | First Party | Performance | Stores a custom variable that is part of the visit scope. |
If you choose to “Reject All” cookies, strictly necessary cookies will still collect the following information anonymously to allow the site to function:
| Cookie | Duration |
| Cookie ID/Visitor ID | 30 minutes |
| Cookie which prevents visitors’ data loss due to mechanisms used by browsers (e.g., Safari ITP) | 13 months |
| Storage of response to data collection and usage | 1 year |
Your IP address will be fully masked.
If you choose to allow "performance" cookies, we can combine the information derived from these cookies (time on site, pages visited, etc.) to form a unique profile of your site usage. We may also store data specific to your site usage in our CRM System. This will allow us to build a personalized profile and better tailor our site and communication with you.
If you select “Accept All Cookies” the following information will be collected:
| Cookie | Duration |
| Session ID | 30 minutes |
| Visitor ID/Cookie ID | 12 months |
| All Traffic (signals sent from the visitor's computer to our server and back) | Session end |
| Visitor Session | 30 minutes |
| Visitor Location | Session end |
| Events, Custom Events/Channel Attribution | Session end |
| Traffic Sources (website link, email link, Google search, etc.) | 30 minutes |
| Checks if last session is still in progress or new session has started | 1 year |
| Checks if the visitor has visited the site before or a returning guest | 1 year |
| Name of campaign that directed the visitor to our site | End of session |
| URL of site that referred the visitor to our site | End of session |
Web Beacons
A Web beacon is a tiny graphic image, typically 1*1 pixel, that is located on our website or in our emails that detects how you use our website and whether you received the email we sent to you.
When the small piece of code for the web beacon points to a site to retrieve the image, at the same time it can pass along information such as the IP address of the computer that retrieved the image, the time the web beacon was viewed and for how long, the type of browser that retrieved the image and previously set cookie values.
We and our third-party business partners use the information automatically generated by cookies and web beacons, to provide you with an optimal website experience.
At this time, the Site does not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions. However, you can change your privacy preferences regarding the use of cookies and similar technologies through your browser at any time.
Managing Cookies
In addition to managing your cookies on our Site, you may use your browser to control how your computer interacts with cookies. You may set your browser to accept all cookies, block certain cookies, require consent before a cookie is placed in your browser, or block all cookies.
We do not recommend blocking or deleting all cookies, since it will have a negative impact upon the usability of many websites.
If you wish to avoid web beacons in your emails, check your settings in your email reader program and disable the functionality that enables remote images to load, and refrain from clicking on links.
Privacy settings
We collect and process your data on this site to better understand how it is used. We always ask you for consent to do that. You can change your privacy settings here.
Last updated: June 2024
Job code: AU-CRM-2400003. Prepared: Aug 2024